Did not receive challenge rift reward Xbox

Completed Challenge Rift 117 for Season 18 and did not receive a reward. I spoke to Edira before and after and even completed it a second time and still no reward. I checked the mailbox and the nephalim pedestal of both seasonal and non-seasonal characters. This is the first time I’ve ever completed a challege rift and was very happy with myself but to not receive a reward was very sad.

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Happens to me all the time now and it’s starting to upset me