Diablo III: Code 395000 Error

NOTE: This happens only for some accounts including me.

I am experiencing code 395000 error in Diablo 3, only for Asia server.

I can access to America / Europe server, but I cannot access to the Asia server.

I have skimmed over the forum. It says that we can resolve this code 395000. However, it does nothing.

Anyway, it is impossible to log-in to the game with this account, through a playable computer environment, while that computer enables other accounts to play.

When can fixed it?

1 Like

I’ve got the same issue. Trying to log into Asia and I get 395000.

Every other region works.

Following the steps to fix this issue does nothing.

Yes me too.
I Can access NA/EU server, but only ASIA server cannot.

Maybe related to following?
https://edition.cnn.com/2023/01/24/tech/blizzard-games-china-shutdown-intl-hnk/index.html

China has its own server, and from what I understand, the game is a different version from the other 3 servers and is run by an entity in China.

The Asia server is not the same as the China Server.

I have been playing the Asia server yesterday and today, and have not had any issues other than when the server crashed for about 2 hrs on Friday. They might be related…

4 Likes

Hi,

I tried it just now… no problem launching a game on Asia. The latency is about 250 ms, but that’s usual for me (Eastern Canada).

Cheers !

2 Likes

i didnt try other but only Asia server, other server average was 300-500ms and Asia server was 100ms+++

Whenever i leave the game and join a new game, it would appear 3 symptoms;

  1. You are unable to join the game at this time
  2. Diablo 3 servers are busy with estimated waiting time (5-7 seconds) and fail to join
  3. There was a problem loading the game license. Please try again. (Code 395000)