Diablo 3 Crashes at Launch

XISS-1154 · February 10, 2020, 10:14pm

The game stopped working for me.
This is the Report ID : A45DEEEF-D45D-4FED-A08D-1B63ECA0445C

Ibaraius · February 11, 2020, 1:09am

Hey, XISS!

I noticed you are using the Beta Battle.net app. If you switch back to the normal Battle.net app does the same crash happen?

XISS-1154 · February 11, 2020, 9:29am

yes it does crash, I changed to beta to see if would fix.
maybe I should point that I also updated my graphic card drivers.
And I reinstalled diablo 3

Djako010-21932 · February 11, 2020, 9:38am

i got the same problem

Pollock76-1572 · February 11, 2020, 10:03am

How do i ptr character copy for xbox one

XISS-1154 · February 11, 2020, 10:11am

Shouldn’t you create your one post to resolve your problem. I don’t see how your post here helps in anyway.

Okay-1812 · February 11, 2020, 6:39pm

I am having the same issue

HELP

Urke-2350 · February 11, 2020, 8:07pm

I have same problem, when i lunch game it stoped working.

Ibaraius · February 11, 2020, 9:57pm

Thanks, XISS.

It seems this may be related to your battle.net app install location. Can you try reinstalling the battle.net app to the C drive in Program Files (X86) to see if the same crash happens?

I would also like to see your DXDIAG.

Please collect a DXDIAG and post it here using the Preformatted Text button in the posting options. Just make sure the full DXDIAG contents are between the Preformatted Text tags.

Anyone else having crashing issues should create their own thread.

Kaldraydis · February 12, 2020, 10:40pm

A post was merged into an existing topic: BONNIE - D3D error on startup