Hey there,
Here’s a couple of things I’d recommend trying:
Reset the game settings
- Open the Blizzard Battle.net App.
- Click and select Game Settings .
- Find the game you are having trouble with in the list and click Reset In-Game Options .
- Click Reset .
- Click Done , then relaunch the game.
Try rebooting in Selective Startup to shut down background apps:
- Press Windows Key+R.
- Type msconfig and press Enter.
- Select Selective startup and uncheck Load startup items.
- Select the Services tab.
- Check Hide all Microsoft services.
Note: Skipping this step may prevent your computer from rebooting correctly.- Click Disable all.
- Click Apply then click OK.
- Click Restart.
Lastly, if you’re overclocking the CPU or GPU at all try disabling any overclocking and then test the game again. Hope these help!