I was send here when i made a support ticket. I am getting Error 395002 specifically on the EU region. I have already tried: Restarting PC, Scanning/Repairing game files, Flushing DNS, Deleting the Battle.net / blizzard cache folders in ProgramData, and Resetting my password. I can log into the Americas region without issues, so the problem is restricted to my EU account/connection.
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I have the exact same issue with the regions reversed. I get a 395002 in the Americas, but can connect on EU.
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Same exact issue here.
I deleted my cache after changing servers and was then able to login.. but only for a few minutes at time, never saving any progress. “Game was Terminated” error.
Can’t connect in NA either, must be a worldwide server issue
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If it were a worldwide server issue… there would be hundreds (several hundreds ?) of posts here about that issue. That is clearly not the case.
I am not affected, for one… neither in NA nor in Europe (haven’t tested Asia).
There is a Support Article on that error… here.
I don’t know if that’s going to help or not… probably not… but you won’t know for sure until you go through the steps.
As far as submitting a ticket as suggested in the last sentence of that article… yeah, probably a good idea if you can figure out what menu to use. Asking the little Murlok for help is useless (go ahead, try it… put in “getting error 395002” and see the suggestions it will give you).
25Mar2026… been getting that exact thing a good part of the day. They are having some sort of server issues. I will not speculate about things like “unfriendly actors”
Um… Did you check, this IS the case 
Post a video, I beg to differ, after a few mins, you’ll get kicked
Still an issue for me early AM Eastern time, March 26.
i had the same issue lat night and again this morning wit the NA servers. last night I was able to connect a few times but after 10 minutes session was terminated.
Same issue on my desktop computer since yestarday Mar-25. I saw a notification from Blizzard that it was aware of the issue. Today Mar-26, the issue still persist. I tried D3 on my laptop and it too shows the same issue.
Update after a week. I can log in now but I can’t start a game i get error 317002 now.