Can’t play online with friend

Is there a reason why I can’t play with a friend on Diablo 3?


But no one can know why or help since you’ve given nothing to go on like whether you get an error, if the game is couch co-op or network, whether you’re using a subscription account, etc. You know, the little details that mean absolutely everything.

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What console do you play on? What console do they play on, or PC? Do you pay for the online access on your console? Do they pay for online access?

Essentially, they need to have the exact same setup as you to play with you.