Ayla - Launching Issue

[Ayla-1743]

Every time I launch D3 the loading screen pops up for a couple of seconds then closes. I have uninstalled and reinstalled both the D3 and Battlenet. This has not corrected the problem. It does not give error codes, just closes.

[Ibaraius]

Hey, Ayla!

It sounds like you may be experiencing the Razer Chroma SDK issue outlined here:

Known Technical Support Issues - [Updated June 21, 2020!]

Gray or white flash before Crashes Due to Razer Chroma Software We’ve received a number of recent reports of crashes with past builds of Razer Chroma SDK. Razer has been working on the problem for a while, and it appears to have been fixed with Razer Synapse 3. Below are steps to resolve the issue. Diablo III Workaround Go to the Documents folder. Select the Diablo III folder. Open the D3prefs.txt file using Notepad. Add or Edit the following line. The value should be 1, like so: DisableCh…

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