The alpha definitely was. The two betas were poorly managed and too short to give proper time for Vicarious Visions to react to what players found. Then having a stupidly short window between the last beta and release just compounded the issues and sent us into the abyss we had at launch.
I can’t really lay into Vicarious Visions given that they are new to how Blizzard works and the fact they got saddled with legacy spaghetti code that had to have things shoehorned into it and then had to deal with crunch after crunch after crunch. My beef is really with Blizzard proper, whom does have experience with launches, PTRs, BTRs, and ATRs. D2R has been mismanaged thus far and lack of proper communication and documentation has only compounded that problem.
I really, really miss Brandy Camel (Nevalistis). The current CMs are awesome people, but they aren’t using even half of the tools and formatting for blogs that she put in place to make things clearer for players and to be more readable in general.