Keep in mind my fellow brothers and sisters, that when you play during the maintenance or outages. There is a chance that the loot you acquire during this time may disappear due to unannounced roll backs. I lost an item I may not see again for a very long time to rollback.
Hoping this helps as I was extremely discouraged when I saw the item was gone.
The response from Blizzard does not match the seriousness of this issue, we are paying customers, and are expecting to trust the service we have paid for, it’s one thing to deal with down servers, etc. maintenance. But, to worry that items we’ve farmed, and acquired an attachment to, may disappear is a COMPLETELY different story.