Still Cannot play

Technical Support
2

Hey Carbusted,

Most of the problems we’ve seen with being unable to play are due to either the AVX issue or using unsupported integrated graphics.

If you’re not sure if either of these apply to you, we can take a look at your DXDIAG if you’d like to post it.

DXDIAG

  1. Press Windows Key + R.
  2. In the Run window type dxdiag and press Enter.
  3. In the DirectX window, click Save All Information.
  4. Name the file “dxdiag” and save it to your Desktop. Open the new dxdiag file with Notepad.
  5. In the posting section hit the </> button for “Preformatted text” then paste (Ctrl+V) the DXDIAG contents. That’ll make the information much more readable.

If you are unable to post this due to the length of the DXDIAG, please feel free to use pastebin.com and share the direct link with us instead. Use the </> button as well in order to share the link.