PLAYSTATION 5 version NOT working AT ALL


I requested PSN refund.


I just cannot find any words that would come close to how utterly poor this whole performance by blizzard is…

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Same for me too and my brother, this is unbelievably incompetent.


Download the ps4 version till further updates.

Not completly true, I’m on PS5 and works fine. I play single player though.

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I have notified the team to investigate.


Thank you very much!

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A heads up for everyone playing online, if a patch is needed to fix this, it may be a day or two. Sony has certifactions/approval steps for patches and they are known to be slow.

A good time test offline :slight_smile:

If you play offline it works. The play button doesnt work if you try with an online character.

Yes that’s what I said?

So offline was plagued with lost items and progression so a workaround was to use online char but be solo and now we can’t play online chars on PS5.

They are trolling us really aren’t they?


There is no lost progression in offline, there is however a bug where if you are unlucky an item in the shared stash may dissapear. There is a workaround for that though.

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No there is mass loss progression and stash. Happened to me many times and if you look in the Console Bug forum and Reddit you will see mass reports of it.

Game upon release had offline near unplayable as you would save and exit then lose progression.

Hence online was the only way to stop it.

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it been the last 2 night that i had skip playing with friends due to server issue, and now we are being lock off the game on ps5? comon… how soon this gonna be fix?

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Could you notify them to investigate the awful matchmaking on console as well or do y’all just pat yourselves on the back for making the game minimally functional?

Honestly, the matchmaking is so bad I’m shocked anyone even noticed that it isn’t working right on the ps5.


There is…as I say it happens to many. Crashing is the main cause of it but many of us have save and exited properly in offline and lost progression.

Just because it hasn’t happened to you is irrelevant. It has happened to many of us.

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Can you please note your team to solve matchmaking system, and add chat please. For matchmaking its not working. We need to see if there is games created and for how long its runing before joining. Or simply just add lobby like orgiginal PC version. Please!


Since my internet download speed is slow and update is huge, I will skip this one and just wait for next one - no point in downloading something that is broken. Also it would finish updating just before next patch came out :stuck_out_tongue:

Dude go and read reddit and bug reports before you post, I’ve save and exited and lost levels and gear, the saves seem to get reverted to an older one.

Just read and research before you post.

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Do it yourself, we are talking about offline, not online.

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