[Main Thread] - Can not create or join games - "character is already in a game"

Tunner#1154
Locked out for three hours.

It was good for 1 day but I have the same problem again.

What shold I do?

BattleTag:Yomarro#2614
Character: Yomarro
Server: EU
Platform: Windows 10

Same problem didnt have it before maintenance now i do can’t play on any characters including new ones.

Evilmogwai#1640
Character- morgha
Xbox

[Character is already in a game on the server 3HR plz help me

Battle tag : Munzi#1632
Character: All/ main is : MuM_Kiraya
Server : EU
Platform : PC
sice 3+ h

Battletag: Tanjamman
Character name: Alagosortherion
Platform: PC
Time of lockout: 2:00pm ET
Server: US

Please unlock my character. Thanks :slight_smile:

Same problem… HELP MEE
Battle tag : Jozzez#21720
Character name: pk
Server : EU
Platform : PC

Battle tag : TheReveled#1460
Character: All
Server : NA
Platform : PC
Stuck since 1:30 EST
also noticed that character has been rolled back a couple levels which makes me fear for the gear I got during the last game I was in.

1 Like

I’ve now been stuck for almost 5 hours, and blizz has announced they are not fixing it because they want to get to the source of the problem. that’s great, and all, but most of my /f l is playing and i’m stuck.

Battle ID: MrbooJangles1596
Characters Stuck: All
Lockout Time: 6:00am PST - now (2:00pm) 6+Hrs
Region: Americas
Softcore
Also never able to create games.

Battle Tag : BooBoo905 #11313
Characters: TitanAudery
TitanAuderyII
TitanAuderyIII
TitanBoo
TitanBoo II
TitanBooIII
TitanBooIV
Server : US
Platform : PC/PS5. Was on PS5 at around 1:50 EST when i got locked out

Thanks for the help guys.

1 Like

Battletag: Mediocralee#1649
Platform: PC
Time of Lockout: 10:30 PST
Server: Americas

Unlock would be greatly appreciated.

Battletag: Shinchib#1309
Character: ShinSorc
Server: NA
Platform: PC
Time of lockout: 2:30pm CST

Creating games hangs for 15-25 seconds and gives different errors: ā€œFailed to enter game. This character is already in a game on the server, please try again.ā€ - this happens from game creation on the lobby screen - & hitting play from the main screen prior to entering the lobby: ā€œAn issue occurred while communicating with the game servers. Please check that you are connected to the internet and try again.ā€ (I am connected…)

Why must you do this on sunday afternoon when literally everyone would be playing? Do this kind of crap during the week or like 2 in the morning or something…FFS

Maintenance has ended like 2 hours ago and we are still locked out

1 Like

the sheer number of people having this issue is mind boggling

1 Like

BattleTag: Armitas
Character Name: Armitas
Platform: PC
Time of Lockout: around Noon
Server: US

Yup I’m also stuck in game going on 2.5hrs

Acidreian#1547
Americas server…

Problem solved in my case

Battle Tag: Deadly#2506
Charaktername: Mf-Sorc
Server: EU
Plattform: PC