Game freezes and crashes after "connect to bnet"

Hey I am hoping someone can help me,

I’ve reinstalled the game, deleted the Diablo II folder in documents foler, reinstalled graphics drivers, tried multiple different connection methods including hotspotting my phone.

I can connect to the game no problem on a new User account. I am hoping someone can give me some troubleshooting steps. I mean I CAN play the game its just a pain in the butt to switch to a different user every time.

Thanks in advance,

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