adolph
My Diablo 2r is not opening I click play and nothing asks me to play again.
3 days ago
adolph
The game does not start! I’ve done all the procedures since yesterday! Even with the launch problems the game didn’t even open! What’s happening? I can’t even play offline. I click play and ask to play again. I await the solution or an answer!
3 days ago
A portion of this ticket was merged from US812345367864578.
3 days ago
Paerisill
Hi Adolfo, Thanks for contacting us today, Game Master Paerisill over here! Good friend, I recommend restarting your network devices to ensure your router hasn’t been flooded with data. update your drivers to resolve compatibility issues Updating Your Drivers and Operating System - Blizzard Support To avoid conflicts close programs running in the background https://us.battle.net/support/en/article/23848 If the problem persists please be sure to report the issue here Technical Support - Diablo 2 Resurrected Forums Hope you have a good afternoon. Hug!
3 days ago
This ticket has been marked as Answered.
3 days ago
adolph
Don’t f4ck m3! How well update driver are you kidding? speak the truth!!! You made a mistake and still come with router history hahahahahahahaha AVX Issues / Game Launches, then Crashes on Older Processors (CPU) - #290 by Drakuloth
2 days ago
Teedwor
Greetings! Teedwor in the area! First of all I hope everything is fine with you Adolfo. I didn’t quite understand the answer, in this case generally a common reason that the game can crash or give problems when opening it would be because of the pc’s drivers that may be out of date. But there is a “problem” at the moment, which would refer to this link you sent where older processors like i5, i7, Xeon, which are above the minimum requirements of the game, but because of AVX it crashes the game when it starts. We don’t know yet if the developers will update the game’s minimum requirements, or if they will tweak the game’s compatibility with AVX on these older processors. Anyway, there’s no way to know exactly if the problem you’ve been having was because of this or not. Como obter arquivos de sistema - Atendimento Blizzard We need you to attach MSinfo and Dxdiag to the ticket, so we can analyze your machine and send you recommendations on how to solve the problem, or confirm if the problem was due to AVX itself. Hugs.
2 days ago
This ticket was marked as Need More Info. Please provide the requested information.
15 hours ago
adolph
Dude my problem is the same as several people! You guys have to tell me why the beta worked and now this one doesn’t!
15 hours ago
adolph
Now the game starts and this error occurs! 38BB2CD5-E2BF-4568-857A-84BC5780528E resolve this since launch. If it’s not running on my machine I want a refund!
11 hours ago
This ticket was marked as Need More Info. Please provide the requested information.
11 hours ago
Sytphlan
Hello Adolfo!! Game Master Sytphlan ready and reporting for o7 service Thank you for contacting Blizzard support today about your diablo 2 issue. msinfo and dxdiag attached to your ticket. For more details on how to do this, go to this link https://us.battle.net/support/en/article/Obtaining-System-Files We can make a refund too, just confirm it here. Thank you for the contact.