I love this game and think you did a very good job with the visuals. I would very much like to play and support the title. The problem is that I, just like countless others paid for this game in advance over a year ago and it doesn’t work. I haven’t been able to log in, I’ve lost high runes, gear, and character progress due to circumstances that are out of my control. You did an extremely poor job releasing this game, I know the issues are with the mass amounts of players, but if the game wasn’t ready it SHOULD NOT HAVE BEEN RELEASED. In the future if there are going to be issues in which players can potentially lose progress, gear, characters, it needs to be blatantly displayed to the players base so that they know there is a possibility of data loss during certain times to prevent people from losing their hard earned progress. Instead of being greedy and trying to keep as many concurrent players on at a time. This is a big time commitment so I hope you reimburse your customers in some way to alleviate the frustration that has been caused. 
2 Likes