After my game crashed my Offline character disappeared and I am unable to create a new character or launch an old one. When I try to create it in the same name it says it already exist. The character file is still in my saved games folder however, the character is no longer visible on the menu. I read on other forums here that there was an issue with the shared stash file. I made a copy of that file and deleted it from the folder. The game will launch a new character or any of my mules now. However, obviously there’s nothing in my stash and this still doesn’t solve the issue of losing my character.
Please tell me there’s a solution for this. Can Blizzard check my game files for corruption and fix this?!
After playing this for 20 years this is the first time I’ve played through offline and this hurts.