Entire Asia server is down and unable to play

There is a cubing bug and when this happens, you are unable to create game and the entire server is down.

Why is this game still being sold when the Asia server is down and the problem is not being fixed for such a long time? People have paid for this game and at least the game has be to playable.

There is no hope or future for them who have not been able to solve the problem for years.