D2R PS5 Crash every 1-3 mins

I just purchased the game yesterday. My game would crash every 1-3 mins, and it would crash when I just got out of the first town or crash when I just killed the first serval zombies. I can never play for over 5 mins or get out of the first map. I already summited three bugs report within 10 mins of the play.

I saw many PS5 crashes post dated back to 2021, yet most of them didn’t have any resolution. Sony is not giving a refund because this game is not Cyberpunk 2077.

Is Blizzard still patching this game at all? Or Blizzard don’t care about PS5 players? Don’t know why such serious bug still existed after 8 months of launch… Looking for guidance to resolve the bug, so I can play the game…

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