D2R bogging down when I try login

I open D2R app and hit PLAY button. Get past the 2 title screens, and as soon as I click to open character screen the game slows down to barely crawling. Every following step takes forever to complete, and if I get to the actual game it is too slow to even try playing. Tried troubleshooting with forums but nothing found. Blizz apparently has no phone customer service, so unsure where to go from here. Everything else I do on my computer works fine with no lag issues.

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