Sorry for the delay in updates. I left the office for the night a bit after my last post and we didn’t have anything meaningful to share. Keep in mind that just because we aren’t posting doesn’t mean that there is nobody on the case - it just means that there’s nothing important to share, usually.
Back in for the day, so I wanted to follow up on this situation, even though the situation looks mostly the same as my last post. At this time they’re still working on the problem with AVX support causing crashes on certain CPUs. I entirely understand that waiting on a fix for something like this is exceptionally frustrating, so I hope these messages are at least helpful to note that we’ve got our eyes in the right place.
The issue has a high priority and from what Rod Fergusson mentioned we’re shooting for a patch for this today at the latest. Again, we can’t 100% promise this will happen because we never know what roadblocks we will run into until we run into them, but this is one of our top issues at the moment.
Either way, thanks again for all the information, keeping us in the loop on your issues, and your immense patience throughout this process. As before, I’ll get you all updates as they come in.
In the mean time, feel free to post here if you have the issue and you haven’t yet. It helps us gauge how many folks are impacted.
For more information on the problem (as well as reminders to be kind to your fellow players), you can check this post.
This sucks! needs to be fixed very quickly. My machine kills you weak systems requirements so this “problem should fix itself” statement shows lack of commitment to the seriousness we are taking the problem. Problem dont fix themselves.
I know but it doesn’t work… so it’s a second option, to do it that way because they don’t allow the refund since I bought it in february (it,s my guess on why the refund doesn’t work)
Can we got a response as to WHY this happened? What was so different from the beta build to the release build? This didn’t “just” happen for no reason. Thats not how coding works. SOMEONE had to have added this feature at some point.
Play > Launching > Nothing - Haven’t posted yet, been patiently waiting for the patch; but since you say it’s encouraged to get a proper gauge of how many are having this issue. Add +1