Alle chars lost on ps5

Hi there,
Friday i linked my battlenet account with my playstation, since then all my chars on d2r are lost….
Maybe some one can help me?

You have two battle net accounts. That’s the reason. How to solve it? Log back to your other account.

Ok ive read in another tread that you have to unlink the acc again, ive done that, but i dont understand the problem bevause i only habe one acc on battlenet :roll_eyes: and then it said i have to link it with my account so linked again and again no chars

The problem is you don’t know that you have two accounts. Many ps5 players have this problem. As you said there are many other threads about the same problem, i Hope you find there the reason but unfortunately you can only have one account with your characters. So start again from new or try to give the pc license back and try to buy it for your second account.

Is there a way to find out what my other acc is?

Update: so ive started again, linked with bn acc, no chars!

Sorc lvl 25 ……… im startin my ps5 annnnnndddddd wtf my char is gone again! WTH???

When this is something that happens a lot was this my last time…… again WTH!?!

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