Advanced Vector Extensions Issue Update from 10/4

[Jambrix]

Posting for visibility on the AVX issue. Original post from PezRadar on the General Discussion forums here.

@PezRadar

Hello everyone -

We wanted to provide an update on the Advanced Vector Extension (AVX) items from the dev team after some further developments from this past weekend. The team believes they have a potential fix, but this goes beyond just AVX specifically. The fix could potentially affect all users, even those outside of not having AVX support, so we are wanting to make sure we do proper testing.

While CPUs without AVX are below our minimum spec, we want to try to ensure as many people as possible can play. Setups without AVX were working in Beta. In optimizing the game, we inadvertently included the need for AVX for launch. QA is going to spend another few days of testing across all of these scenarios and setups in an effort to ensure we are not impacting existing players.

We will update this thread once we have an update from the testing over the next few days.

We apologize for the added delay and appreciate your patience.

For those that may have already purchased but would prefer to purchase post fix, we do recommend reaching out to Customer Service for a refund.

[Jambrix]

10/4 update from PezRadar

@PezRadar

Late Monday update:

Some good news. Testing has come back and it is looking like we will be able to address AVX issues without impacting other users. We expect to have an update on this soon. We will patch notes when that is available and ready.

[Drakuloth]

This issue has been confirmed as resolved. Any further players who are having problems with the game crashing on startup should check that they meet the minimum system requirements and attempt basic troubleshooting if that fails. We’ll leave this stickied for a bit longer and remove it after people start to see the news.