Symmetra Tyrande Skin desperation

Hello. I was wondering if you all would ever release the symmetra skin from the virtual ticket from last year. I had gotten one in an online giveaway on facebook and never got my skin. I really love symmetra, and she is probably why I’ve played the game for so long. I still play weekly and it would mean a lot if I could have some way to get that skin. Please let me know anything.