"You can't play Call Of Duty: Black Ops Cold War yet"

[LittySmitty-1987]

I have the same problem, a just bought this and cant even play it.

[BigFoot1911-1183]

I’m having the same issue. Have you found any way to fix this problem.

[galaxy-14219]

has anyone found a fix for this it just happened to me

[galaxy-14219]

did you get a fix for this, same thing happened to me

[Drakuloth]

Hey folks,

Reposting the earlier message for visibility.

@Caterpepi

Hey all, thank you for your reports! This problem is usually caused by a caching, time related issue, or possible a payment issue. There’s a few steps that have been reported to help. Click on each one for detailed steps.

Check the Date & Time settings.

1. Press the WIndows Key, then type in Date & Time.
2. Toggle on “Set time automatically”
3. Toggle on “Set time zone automatically”
4. Try again and give it a few minutes.

If these options do not appear, it may not have the appropriate permissions to. Try a logging into an admin account or creating a new admin account and check these settings.

Perform a clean reinstall of the Blizzard Application.

1. Uninstall the application
2. Press Windows key + R and type in %temp%
3. Delete anything related to Blizzard or Battle.net
4. Do the same for %programdata%, %localappdata%, %appdata%
5. Reinstall the application

Please ensure the Application is installed on the main drive where Windows is installed (C Drive by default). It can cause issues otherwise with permissions and updating properly. The application only takes up about 350MB and the games can be installed on different drives.

NOTE: These steps can cause the Blizzard Application to forget the game install locations. The games can be located by clicking on “Locate this game” next to the play button or by going to Settings (Blizzard Logo at top left), then Game Install/Update and running “Scan for Games.”

Try the Beta Version.

1. On the Blizzard Application, go to Settings by clicking the Blizzard logo at the top-left corner.
2. Go to Settings, then the Beta tab.
3. Click on “Switch to Beta”

It will install the beta version and ask to restart the client. Once done, try retesting to see if the play button will appear. If you want to switch back to the standard version, follow the steps again and click on “Switch to Standard” under the Beta tab.

If those do not work, it may help to try an alternative connection or VPN. This may also be a sign that the purchase was refunded or disputed, it should allow the game to be repurchased if this is the situation. You can also check the transaction history, here .

If the troubleshooting Caterpepi didn’t help you out, you should have us check your purchases for you.

[Ffwu-2354]

I followed all the steps and it still doesn’t work, infact after I reinstalled the program it says that I now don’t own the game

[Hippie-11781]

did you fix the issue?

[NicoJohnson-1649]

I have the same issue “You cant play call of duty black ops yet” wtf is this. I paid 89.99 for this game and cant play it

[Loope-11353]

says i cant play call of duty black ops yet

[OfficialSoup-1766]

This is unacceptable i un installed the game and then it said i didn’t own it. i re purchased it and its doing it again…

[CaesarSalad-11770]

My friend was just having this issue. He fixed it by logging out of his account and logging back in.

[Storm-15498]

if you have the beta downloaded uninstall that and then relogin to your account, fixed it for me

[CrankyPants-1170636]

yeah same idk i spent $90 on a game i cant even play?

[Analbeads9-1453]

same things happened to me and im really down, this game is pretty fun. Its now saying i have to buy it again

[SlyMeerkat-1963]

I have the same problem. The thing is I purchased the game on my main account and it works fine but when I switched account it now says I can’t play COD yet. Does switching account matters even though that the game is already installed in my pc? Can someone help?

[SupWoods-2728]

I have exactly the same issue. Bought on one account, made an assumption that I would be able to play with my other account as I now own the game but the Play button is just greyed out and says Black Ops cannot be played yet. Looks like Blizzard Support is none existent for this though.

[GHOSTSNIPDU-1991]

Same I was playing the multiplayer and campaign and I log in the next day and it says that I have to purchase the game and I did and now iam mad that I wasted my money

[BigRed98-11778]

I know aye, it’s bullcrap i followed the steps and everything it still won’t let me play, the play button is still greyed out!!

[BigRed98-11778]

I uninstalled it again and now i need to buy it again. I spent over $120 on the game and now it’s gone. I’m absulutley fed up!!

[wazzickle-2502]

Same problem, have tried all the suggestions on the page - and more, as I’m quite tech-savvy - and BOCW doesn’t currently work (did for a few days) where all my other games work absolutely fine.