Xp from battle pass message

You have sent a message stating that i have missed 973k xp from the battle pass. However this has not been credited to my account. There is no way for me to claim this that i can see.

Last night i claimed the rewards for battle pass rewards for reaching 27 which was 150 scrap and 150 hilts, today i start on level 27 with 4xp so i fail to see how i have been rewarded the missing xp from the battle pass.

i put it down as i lost the xp as blizzard is just like ea… crap.
D4 no thanks.

The mail expires in 29d i tap the xp icon and are told “how” to get more xp.