My refund was approved. It said that it usually takes around 5-10 business days for the refund to process. It has been 4 weeks. This is ridiculous. I was hoping to get the money back before MW2 released but it doesn’t look like that’s happening.
I had the same issue, for the same reason. I had to put in a ticket explaining that the refund was resolved, but never received payment. I waited 3 weeks before doing that unfortunately. Got a response 10 days later on the ticket… the game master said that they did spot the technical error on the refund, and that I would be issued my refund asap. Hopefully it takes 1-2 days, not 15 business days like they imply … anyway good luck -Cam