What standards are used by Blizzard to determine harassments

There appears to be a gap between what Blizzard’s base of operation country’s laws, and what it employs, with respect to harassments in it’s products and services.

Can anyone from Blizzard articulate their standpoint, policies, methods of evaluation and action, on harassments in their products and services, compared to the laws of the country of their base of operations?

It truly appears, that they are disregarding the laws they should be following, failing to implement measures to promote adherence to those laws, all on the premise that it is is a private forum so therefore the laws in which the forum is based, do not apply.

This is aside from the fact that one employee may determine harassment, whereas another may determine it is not. Why would it be different? Is not training and policy the same for each employee enforcing it?

Can anyone elaborate on this, or is it more a case that anyone that could, will be threatened with termination if they speak truthfully, their posts removed.

Lets not even get into how fast this post is removed, and not responded to. I’m sure it would have to be 2-3 days before their legal department could formulate a response that does not admit any failure on their part, while promoting their supposed actions, policies, and procedures to the contrary. Much faster to just remove the post, and not have to respond to it, so that 99% of their customers won’t see the post and be educated on the issue. But that is what screenshots are for.

Sincerely

A harassed customer

The answer will vary depending who you ask. I’ve seen cases where someone makes a snarky comment to someone and they’re infracted for harassment while some cases like mine, where someone harassed/stalked me for 2 years constantly, I was told “While they may be a bit snarky, they really didn’t cross any lines” despite repeat direct insults, derogatory terms, etc. One person being “snarky” is ok but it’s not for someone else.

Obviously we can see how important and invested Blizzard is in combating harassments in their products and services when they can’t even bother to respond.

Same old case from one company to another. There’s “What we say to avoid liability” and “What we actively do to address and meet what we said”.

Blizzard Says “ We take harassment seriously” Blizzard does “Nothing” . Blizzard Says “ Yes we do!”.

Prove it! Actions speak louder than words.

Blizzard says “ We are going to hide behind privacy laws so that we don’t actually have to admit we actively (not ai or automated systems) do nothing”

They might have fooled me years ago when I was 16, and might continue to fool current 16yo’s, but just as your company can spout ‘we are this old’ so is your original player base that much older and not so easily fooled.

You want MORE of money rather than LESS of it. Step up! Make your actions match your press releases and public relations statements!

Further.. Back in the 50’s, as what’s classified today as ‘young offenders’ if you committed a crime, minor or major. Your FULL NAME was published in the news paper along with the deed. ALSO.. Your PARENTS NAMES were published.

The impact…. Parents much like my late grandfather said to my parent and their siblings…

“If YOU get MY name published in the news paper, there will be hell to pay!”.

Net effect… Youths did not want to incur the wrath of their parents, and hence there was far less crime. Aside from the embarrassment and crippling self ego because everyone in school knew about you and what you did.

Maybe if you started publishing players display names, who harassed others, there would be much less of it.

Heck even now I’m in a game, where the current opponent doesn’t show in the list of players… last 5 and current for reporting. Took a screenshot, but got forbid I post the players name here less they feel so shamed for hacking the system they kill themselves and Bliz becomes liable.

Of course their name and btag will populate most likely after the match is done, but I am still unable to report them in game as opposed to outside the game which Blizzard constantly asserts I should do. So which is it? In game, or outside of game blizzard?

Names still not showing at 8 mana crystals. Why is that. Hacker? Bot? Broken bug?

Miraculously their name and battletag populated after I conceded the match.

So… Blizzard how would you like me to report this hacker outside of a game since I was unable to do it in-game as countless tech-support agents, articles, press releases, say I should have done.

Would you like me to post the offenders name here? Would you like it in a ticket? By all means, share with us promptly on the policies and procedures we should follow when a player CAN NOT be reported IN-GAME, since you are so committed to combatting harassment and hacking in your products and services.

HERE’S SOMETHING TO THINK ABOUT BLIZZARD

Statistical Question Posed: Given the player base of Hearthstone by Blizzard, and the rampant harassment that occurs via opponents failing to end their turn (when nothing else can be done by them), if I was to initiate a class action lawsuit, with a remuneration of $1 per turn in a game, per game, per player in their hearthstone customer base, what target figure should I aim for?

Short version: any realistic application of **“$1 per turn, per game, per player” across Hearthstone’s player base lands you in absolutely absurd territory—think tens of billions of dollars per year in notional damages, easily.

For example, using rough, reasonable assumptions (a few million active players, one game a day, ~10 turns per game), you’re already in the ballpark of $15 billion per year.




-long version

1. Core assumptions

  • Active players (P):
    Still using a round, illustrative 5,000,000 active players.

  • Average turns per game (T):
    Now a range of 7–9 turns, with 8 as a clean midpoint.

  • Games per player per day (G):
    I’ll keep it simple and use:

    • 1 game/day (casual)

    • 3 games/day (moderate)

  • Time horizon:
    Per year (365 days).

2. General formula

\mathrm{Damages\ per\ year}=\$ 1\times T\times G\times 365\times P

Where:

  • T = average turns per game (7–9)

  • G = games per player per day (1 or 3)

  • P = 5,000,000 players

3. Numbers for 7, 8, and 9 turns

With 5 million players, 1 game/day

  • 7 turns/game:

  • 5,000,000\times 7\times 365\approx \$ 12.78\ \mathrm{billion/year}

  • 8 turns/game:

  • 5,000,000\times 8\times 365\approx \$ 14.60\ \mathrm{billion/year}

  • 9 turns/game:

5,000,000\times 9\times 365\approx \$ 16.43\ \mathrm{billion/year}

With 5 million players, 3 games/day

Just multiply the above by 3:

  • 7 turns/game:$38.3 billion/year

  • 8 turns/game:$43.8 billion/year

  • 9 turns/game:$49.3 billion/year

4. Clean “headline” target

If you want a single, simple figure that:

  • Uses your 7–9 turn range

  • Assumes 5 million active players

  • Assumes a moderate 1–3 games per day

  • Is easy to quote without a table

Then a reasonable, compact way to frame it is:

On the order of $15–45 billion per year in notional damages,
assuming 7–9 turns per game, 1–3 games per day, and ~5 million active players.

If you want to lock it to one specific number for rhetorical use, I’d pick the midpoint:

  • 8 turns/game

  • 2 games/day (between 1 and 3)

  • 5 million players

5,000,000\times 8\times 2\times 365\approx \$ 29.2\ \mathrm{billion/year}

So a clean, single “target figure” under your rules could be:

≈ $30 billion per year, using 8 turns/game, 2 games/day, and 5 million active players.

Update: Once again I have reported a player (multiple times - and each one is supposedly looked at and addressed) using the IN-GAME reporting, for using IN-GAME Emotes for harassment purposes. And yet…

BLIZZARD HAS DONE NOTHING about me being VICTUMIZED by this harassment through their systems, products, and violations of their SUPPOSED policies.

*This update serves as official notification of another of Blizzard’s failures to prevent harassments as advertised and stated by them, failure to act once notified multiple times, failure to enforce policies and procedures they advertise, for legal purposes.

Screen shot captured of notification of inaction on: 2026-04-03 01:49:27 EST

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