Voice Chat Bug. Please Help!

I’m playing overwatch and it won’t let me join any voice chats at all. I have restarted my game and my pc multiple times, but nothing is working. Does anyone know how to fix this bug?

Hey, Shromo! It looks like the issue is caused by VOIP disconnections. These can be a bit tricky, but these steps should help with the issue:

  • Check that all ports are open.

  • Reset the router to factory default.

  • There’s a setting within the router/modem that helps with mitigating or prioritzing the voice chat traffic. Check that the SIP ALG (Session Initiation Protocol Application Layer Gateway) setting in the router is disabled.

    The settings for these can vary from depending on the device model. It’s not something that we help with directly because the settings and locations can vary. The router manufacturer or Internet Service Provider (if the router/modem was provided by them) can help look for these settings.

If it continues, does the problem persist on an alternative connection or VPN?