Unable to log on Battle.net App

Hello,

I’m unable to log onto the Battle.net App although logging onto the website works fine.

The trouble shooting I’ve done but has been unsuccessful so far is.

  • Tried logging in with a different region
  • Was able to log into the app with another account
  • ipconfig/flushdns
  • delete bnet cache
  • reinstall battlenet
  • tried a different pc
  • tried a different internet connection
  • there’s no authenticator

Could you please check my account? The last time I logged into the Bnet App was maybe 12 years ago.

You’ll want to open a ticket with Customer Support to look into this. This forum is for P2P troubleshooting, so no one here can review your account for issues.