Unable to install or update any Blizzard games

[Caterpepi]

Hey, Kraix! This sounds like one of the issues we’re tracking for Comcast. If you could include the requested information on this post!

Comcast Cable or Xfinity- Agent went to sleep / Install loop / Can't launch game

No update on this as of yet. Another potential workaround would be to use a VPN, but it’s unconfirmed if this resolves the issue. We’re gathering information and reports for this currently, if you guys could provide us with a traceroute test to us.patch.battle.net? It’s not ideal to use these workarounds as it’s preferred to use the ISP connection. We’re working on tracking where the exact issue is and the requested information will help greatly! During this time, it’s recommended to contact C…