Unable to attach battle.net mobile app authenticator

I am unable to attach the battle net mobile app authenticator to my account. I removed the old authenticator from the authenticator app from my account and downloaded the battlenet mobile app.

When I log onto the app, i get an “oops something went wrong” popup.

When I click “attach authenticator” it asks for serial and restore codes. I open the app to get them, and it gives me a message stating “Hmm, something went wrong. We are having difficulty retrieving content from the servers, please try again.”

I’ve done every step in the " Can’t Complete Authenticator Setup" article sent to my through my support ticket.

None of them work.