I have a buddy who got kicked off his account. He does not have his old phone nor the authenticator app( as its on old phone). He finally was able to submit a ticket. So Blizzard did this right before Diablo IV Launch… What are the wait time for ticket responses? Truly Blizzard cant do security questions and other ways to authenticate your account…
I actually had the same thing just happen to me i cant authenticate it because both the website and the game require phone authentication and its authenticating from an old number that i no longer have i had to make this name and account just to log onto the forums. Im asking for my money back…
Yeah that is some Bull on Blizzards end for doing that. Make it easier for people to get access. The People have been asking for this for a min. Clearly they only care about the money and not the players. Wish the best for you and Good Luck.
Been waiting since 10am to get a response from my ticket on my account which isn’t this email. Maybe they could hurry this process along a bit?
Just still waiting my ticket, but I didn’t get a response from them with their new service and policies.