When trying to open the Battle.net desktop shortcut I get this error: 3243B12E-EEBF-4B93-931C-A46852C26A22
When I try to open it directly from file explorer, nothing happens.
Hey, Ŀegend! The error is fairly generic and calling out the QT API and Windows hardware layer. Let’s try a fresh reinstall of the Blizzard Application.
-
Uninstall the application
- If you cannot uninstall the application, follow step 2, skip this step and add %programfiles(x86)%
- Press Windows key + R and type in
%temp%
- Delete anything related to Blizzard or Battle.net
- Do the same for
%programdata%
,%localappdata%
,%appdata%
- Reinstall the application
Note: If you are running into the “failed - network error” with the set up file, refer to this post.
If it continues, could you provide a DxDiag file? Copy and paste the text file created and paste it between two ~~~ like so:
~~~
DxDiag Here
~~~
If you have issues pasting here, use Pastebin and post the end of the link. (ie. 123456 for pastebin.com/123456
)