"The Application Encountered an Unexpected Error"

When trying to open the Battle.net desktop shortcut I get this error: 3243B12E-EEBF-4B93-931C-A46852C26A22
When I try to open it directly from file explorer, nothing happens.

Hey, Ŀegend! The error is fairly generic and calling out the QT API and Windows hardware layer. Let’s try a fresh reinstall of the Blizzard Application.

  1. Uninstall the application
    • If you cannot uninstall the application, follow step 2, skip this step and add %programfiles(x86)%
  2. Press Windows key + R and type in %temp%
  3. Delete anything related to Blizzard or Battle.net
  4. Do the same for %programdata%, %localappdata%, %appdata%
  5. Reinstall the application

Note: If you are running into the “failed - network error” with the set up file, refer to this post.

If it continues, could you provide a DxDiag file? Copy and paste the text file created and paste it between two ~~~ like so:

~~~
DxDiag Here
~~~

If you have issues pasting here, use Pastebin and post the end of the link. (ie. 123456 for pastebin.com/123456)

A post was split to a new topic: CommunityS - DirectX Unrecoverable Error