The app isn't downloading

I am coming back after a while of not using the app, when I initially came back it was stuck updating 9-16%, I have since deleted the app and when re-downloading the app it gets stuck with about a 8th or 16th of the bar left, no error message has popped up and I left it downloading all night. Please I just wanna play hearthstone.

Hey Lucky,

This is often caused by security programs that may be causing a conflict with the install. Try disabling these security programs temporarily to test the Blizzard app install. You may also want to try a clean reinstall of the Blizzard app to remove all the old files that may be left behind:

  1. Uninstall the Blizzard app
  2. Next open the temp locations and delete any Battlenet and Blizzard folders you see in each location. Press Windows Key + R and type:
    • %LOCALAPPDATA%
    • %APPDATA%
    • %TEMP%
    • %PROGRAMDATA%
  3. Finally go ahead and download the app installer from here. Make sure you run the installer as Admin.