I have been waiting on support for 4 days, No response what so ever, I couldnt purchase mw2 because my bank was having problems, So i got my friend to gift me mw2, Turns out i cant even play the game that was gifted to me because my account got locked, isnt that just amazing, However they will not contact me back, So i rate the support a 0/10!!!
I hope they contacted you, but i believe they didnt.
Day #64 and still got no solution for my 2-month-old ticket.