Support in need of revamp

I firmly believe you guys need to have better live chat and support options. Your support is basic and satisfactory at best. For how much money this company makes off its player base, you guys should really do better by the players and re vamp your support system.

It is pathetic that I have to wait 24+ hours at a time for a reply and nearly every reply is auto generated. Support is not willing to talk to it’s players, they just funnel them through a never-ending system. That’s just poor and lazy service.