Starter Editions WoW wont lift

I just bought my game time and downloaded the game and started playing however apparently i still sit at starter edition blocks i cannot progress my 105 priest or join guilds. I have reset my password like the fake support bot tells me to do. Nothing is working and apparently i cannot send a support ticket. All it wants me to do is just read half-assed bot answers. It would be nice if i could just get ACTUAL help right now. Thanks