Starcraft II Crashes consistently with Custom Game

Desktop App Bug Report
#1

I just built a new desktop - 13th gen i9, 64GB RAM, NVIDIA 4080 Graphics Card. When I go to play a custom game, I choose a Blizzard Map (Megaton). The whole computers crashes and restarts. No error message. I didn’t even try to start the game - just selected the Megaton map to look at it, and within a few seconds the whole computer crashes. I haven’t had any other software cause a crash. I have the latest drivers, but it is still happening.

I tried to link to the LogGoblin logs, but it says I can’t post a link to this!

Please help!

–Kent

#2

Hi:

This forum is to report bugs on the Battle.Net Desktop App; to get help with a Starcraft II issue, you should post in the SC2 Technical Support forum:

To put a link in your post, you need to convert it to “Preformatted Text” by:

  • put the link in your post as you would normally,
  • highlight the entire link,
  • click the </> button (6th button) on the formatting bar at the top of the composition window.

Your link will show up as white text on a grayish background, like so:
https://www.blizzard.com/en-us/apps/battle.net/desktop
and will be allowed by the forum software.

An alternative to linking your data is to post it directly in the body of your message; to improve readability, enclose the log report between 2 lines of 4 tildes… like so:

~~~~
Paste the content of your logs here...
~~~~

Best of luck with this.

P.S. : the crashing and re-starting of your PC may be a sign that there is a hardware issue… see this Blizzard Support Article here: