Hi, I couldn’t find another place to report this major issue with the Xbox version of the game. I hope this information will find it’s way to the appropriate team. If this is the wrong place for this post, my apologies in advance. Please point me to the right place and I’ll try to post again.
The Blizzard Arcade Collection for Xbox does not work at all with an Elite Series 2 controller. No button presses on this controller register in the game. This means you cannot even start the game or get past the title screen. I haven’t been able to find any other references to this issue online, but it’s very easy to reproduce (see details below). Please help me get this to the proper team so it can get fixed.
This issue is happening on the Xbox Series X (not sure about other Xbox consoles), when the game is played with the Microsoft Elite Series 2 controller (not sure about the original Elite). Multiple Elite Series 2 controllers were tested and had the same problem. A standard Xbox non Elite Series 2 controller did work properly however.
Please note that the controllers were all on the latest firmware update. The same results occurred for multiple versions of the Xbox dashboard (including the latest to date), and the latest patched version of this game.