Several bugs including missing rewards

These issues have all taken place on the mobile (Android) version. I originally asked GMs about these via tickets but they said they can only be handled through this Dev channel.

  • yesterday while farming in the library, a legendary helm fell through the floor and it was not sent to my mail after I logged out
  • several times the past few months, when I completed BGs I have been unable to claim the daily reward even though I was elegible
  • last Monday (Nov 21st) I had some connection problems during Assembly. I received all 4 blessings but could not claim the rewards.

Who can I chat with to receive these missing rewards?

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