2 days ago my account and that of a friend was banned. unexpectedly … without having violated any term apparently. despite having made an appeal. I have not received any response … which seems to me a lack of responsibility.
Ticket times are a little extended due to the added effects of Burning Crusade pre patch and appeals for the recent ban waves. If you received a ticket number after submitting, then you’re good to go. You just have to wait until your place in line comes up.