I purchased Call of Duty cold war on Blizzard . net and I wasn’t signed into my account. When I downloaded the launcher, I logged in but it said I needed to purchase the game again to install it. The original purchase went thru, and I was charged for it. Can someone help?
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This type of issue cannot be handled on the forums because of security and private life concerns; you will need to contact Blizzard Support directly here: https://us.battle.net/support/en/help/product/services/334/345/solution
(click on the Contact Us button at the bottom of the page).
Provide as much details as possible on your Web Ticket.
Good luck with this !