Please wait to join games


Just bought d2 and d2lod… after a long break… make new account on useast and character go to make/join game and get please wait then disconnected from account… then make one on west and have no problems joining/making games… but i want to play on east… can anyone help me with this i tried making a ticket but wont let me sumbit my problem with everything filled out. im just trying to play an old game i loved when it came out