We keep getting disgruntled randos wandering in here making threads complaining about something or other about Blizzard’s games, and not about the API. It’s frustrating to keep finding garbage about:
- My thoughts about Black Ops Cold War
- Overwatch on 2 computers?
- Missed opportunity by NOT releasing FRESH TBC servers
- Cold war. Des quebecois?
- it’s a Quilboar meta
Here’s what I think happens:
- I’m upset/excited about issue X. I’ll go to Blizzard’s forums and vent/talk about it.
- I Google
blizzard forumsand land at Blizzard Forums, great. - Okay what categories do we have here… hmm… “Desktop app,” no. “Mobile app,” no. “Mobile authenticator,” no.
- “API”? What is that? "API Discussion - for general discussion, questions…" Yes that must be it. ::click::
- Hey, a big blue “New Topic” button. ::click::
Here’s what I’d like to see happen:
- Change the API Discussion forum description from:
“For general discussion, questions and feeback [sic] about the Battle.net API, go here.”
to:
“Where third-party application developers discuss integrating Blizzard data into their mobile apps, websites, and more.” It’s more precise and should scare away people who don’t read pretty early. - Move the “Battle.Net API” section under the “Classic Games” section. Ideally it would become the second-to-last section but after the games section would be an improvement.
- Add links to your WoW forums World of Warcraft Forums and other games onto your Blizzard forums page somewhere. I recognize this is not a quick fix and would have to go through rounds of design or whatever, but obviously your customers are looking for those game forums from your Blizzard forum and not finding them.