Why are you deleting my ticket?
My game crashed several times yesterday after the last update, and one time it was freezing, so I couldn’t do anything. My mouse started to run in the middle of the screen after I tried to open your app to approve a friend request at the beginning of the quick play, and I couldn’t even use another app on my PC or close the game. It’s a critical bug. After that, the game kicked me from the match, and I got a penalty. MY PRESTIGE LVL DECREASE FROM 5 TO 4..I always polite and never do the wrong thing or leave the matches. Investigate logs, please, and bring me back my prestige lvl 5, because it’s not fair. I had a bad game experience, like losing internet connection a few times, and this freezing moment that all my PC was freezing because of your app, and you decreased my prestige lvl after this..?
This forum is for Bugs with the Desktop Launcher, not for any specific game.
That is not something Blizzard CS can do. Overwatch is programmed in a way that penalizes the account no matter why the account disconnects. There is nothing that can be done about that by the CS team.
If you wish to report an OW bug you can report bugs on the OW Bug Report forum. That won’t get your rating back, but if there is a bug causing issues it can help the team troubleshoot and hopefully patch it.
If you just want to provide feedback on the OW system as a whole, you do that on the OW forums.
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