I added a lot of friends for the past 2 weeks but then around 4 days ago all the new friends suddenly disappeared in b-net (I can still see my old friends). Then I checked my mobile phone and I could see them. I tried to change my region and password — nothing changed except that now I can’t see my new friends in the mobile app, too. I typed to my friends and they said I was in their friends list but in Overwatch they couldn’t see my in-game status (like ‘in menu’ or ‘in queue’). I’ve got some of my friends back by asking them to remove me and add me back but still, this is a really weird bug.
Did you change your region from what you normally login with?