Lost normal gems during set change in armory

After the level 1000 the set items were changed in armory and the saved set items were incomplete. When switching the sets via armory, the game offered to transform one set item to another, but in the process I lost a lvl 6 Tourmaline and Ruby. Please revise the set changes in armory.

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Yep lost rank 7 aquamarine this way

This just happened to me… it only took one of my rank 7 gems… I’m guessing not much can be done about it?

Any thing back on this?