Kernal-Error 41 (63) When playing Overwatch 2

For the past couple months, I’ve had this issue that my pc would randomly reboot. Screen black, fans keep spinning, boots into windows fine then after a minute screen freezes. This only happens when playing Overwatch 2, since I’ve played many different games in that period I can assure that it only happens with Overwatch 2. There’s a list of things I’ve tried yet still no fix. The specs of my PC are;

  • AMD Radeon 7800XT
  • AMD Ryzen 7 5800x3D
  • 48GB DDR4 (All Corsair)
  • MSI-B550-A-Pro Motherboard
  • Gigabyte GP-P750GM 750W (not in recall range)

Things I’ve tried in the past couple months:

  • Replaced PSU 550W → 750W

  • Reseated the 24-PIN Connected on MB

  • Reapplied thermal paste

  • Checked MB LED’s (nothing abnormal)

  • Disabled XMP (2333Mhz, 2666Mhz, 3200Mhz and 3600Mhz [DDR4])

  • Rolled back BIOS

  • Checked RAM slots

  • Rolled back AMD GPU Driver

  • Clean GPU Driver reinstall vai DDU

  • Ran MemTest86

  • Ran Windows Memory Diagnostics

  • Clean reinstall Overwatch 2

  • Switched DX version (DX11 → DX12)

  • Clean Windows Install

All of these things did NOT help my case, even after all those tries, it still crashed on the random. Here’s some extra information;

  • Pattern is random - I can play 11 hours with no issue, then crash within an hour.
  • Crashed started around March 2026.
  • On Crash: USB Devices die, fans go 100%, system reboots itself.
  • No BSOD - Bugcheckcode always 0
  • No Overheating issue, temps don’t go over 70C - both CPU and GPU don’t.

I’ve tried everything that I know and I’m quite at a loss here. Hopefull someone can help me with this issue.

You will want to post on the OW Tech Support forums. There are no Blizz Tech Support folks anymore, but there may be helpful players who can give you some ideas.

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I have already checked. Everything that is in there, I’ve tried already.

That is unfortunate, but that is the only place you can hope to get some tech support for Overwatch.

This forum here is for the really old Blizzard games like Diablo 2 (2000) and Rock-n-Roll Racing.

Blizzard does not do Tech support anymore, and there won’t be any OW players here to give you their suggestions.

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