Item not mailed

Just before completing the Silent Monastery quest in Diablo Immortal, I was given a quest reward after speaking to Shura. My inventory was full, so I got a notice that said the item was sent to my mail. The item was never sent to my mail, and I don’t know what the item was or if it is important.

Is your mail box full? Items won’t be mailed if there aren’t any open mail slots.

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Thank you very much. I hadn’t noticed it was full. After deleting all read mail, a bunch of pending mail arrived with forgotten items, quest items, and XP.

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