Item lost it's upgrades after disconnect

On 8/1/2022 I exchanged one of my character’s rings using the game’s standard upgrade migration, and after validating the combat cup, socketed gem, and item status gain, I recycled my inventory as usual, after what I was disconnected from the game and, upon returning, the new ring enhancements disappeared, leaving the item with the initial rank 0, losing all progress made on the item’s enhancement.

PS: I play on the PC version of the game.